How to open a shared mailbox in Outlook

This guide will explain how to open a shared mailbox on the Outlook.

Instructions for Outlook.Office.com

1. Click on your initials on the top right:

   

2. Click on ‘Open another mailbox

3. A box should appear - enter the name of the mailbox you want to access.

4. Click on open → A new window will open with access to the shared mailbox.

Instructions to open a shared inbox in the Outlook program:

1. Please refer to this guide: https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd?wt.mc_id=365admincsh_inproduct#:~:text=Add%C2%A0a%20shared%20mailbox%20to%20Outlook.

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https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd?wt.mc_id=365admincsh_inproduct